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When we receive computers returned by employees for offboarding or renewal, here's a look at our meticulous cleaning process for reassigning computers.
If the computer requires repair prior to reconditioning, it will not be eligible for repurchase.
Follow our checklist to solve the problem of slowness on your computer.
The different types of deprovisioning: do nothing, lock devices, delete devices and de-enroll from MDM.
As a general rule, the manufacturer's website allows you to find the date a computer was put on the market, based on the serial number.
Simple tests should be carried out before asking the IT department to intervene:
We invite you to contact our IT support via the chat on the platform, by phone or by email at it-support@rzilient.club‍
Go to the Fleet page to edit a device's information (keyboard language, RAM, storage, processor, etc.).
For any support request on your equipment, contact our IT support via the platform chat.
If the computer is on your premises and in your possession, skip the delivery details‍ step when you want to reassign it.
Make an external backup of your data and log out of your accounts and user sessions.
It is technically possible to enroll it in the MDM, in the same way as a work computer. However, the employee's consent is required.‍
From the Fleet tab of the platform, you can perform different actions remotely. Here is a detail of these actions.
Speed up your computer with our downloadable checklist. Free up space, uninstall unnecessary programs and more. Download it now!
For any support request on your equipment, please contact our IT experts from the platform chat.
To enroll your PC or Mac in the Miradore MDM, follow the steps below.
To enroll your Mac in the Jamf MDM, follow the steps below.
To enroll a PC in the Intune MDM, follow the steps below.
The platform allows you to request a remote reset of a computer enrolled in the MDM, provided it is switched on, connected to the Internet, plugged into a power outlet, and the user session is unlocked.
If you have just finalized an effective offboarding immediately, the equipment will be automatically reassigned to the inventory. You can then reassign this equipment directly through the onboarding process.
On the Orders page, you'll find details of the offboarding carried out.
Focus on the advantages and disadvantages of the two main methods of resetting computers: remotely (with Zoho, for example) or in person, with a use case to illustrate!
Learn and understand key concepts and acronyms related to IT equipment with Rzilient's glossary.
To enroll your PC or Mac in the Workspace ONE MDM, follow the steps below.
MDM enrolment enables you to wipe a computer remotely. If the computer is not enrolled, it can of course be reset manually.
Deploy Zero Touch to automate the pre-configuration and enrolment of computers in your fleet.
Computers supplied by Rzilient are now automatically tagged "Rzilient" on the Fleet page.
On the Fleet page, a tag system lets you organize and classify your IT equipment.
Keep your IT assets healthy with our telemetry tool
Our tips for choosing the best equipment for your needs
