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As a general rule, the manufacturer's website allows you to find the date a computer was put on the market, based on the serial number.
It is technically possible to enroll it in the MDM, in the same way as a work computer. However, the employee's consent is required.‍
Follow our checklist to solve the problem of slowness on your computer.
Zero Touch deployment lets you automate the pre-configuration and enrolment of computers in your fleet.
For any support request on your equipment, please contact our IT experts from the platform chat.
To enroll your PC or Mac in the Miradore MDM, follow the steps below.
The platform allows you to request a remote reset of a computer enrolled in the MDM, provided it is switched on, connected to the Internet, plugged into a power outlet, and the user session is unlocked.
On the Orders page, you'll find details of the offboarding carried out.
If the computer requires repair prior to reconditioning, it will not be eligible for repurchase.
To enroll your PC or Mac in the Workspace ONE MDM, follow the steps below.
Make an external backup of your data and log out of your accounts and user sessions.
Computers supplied by Rzilient are now automatically tagged "Rzilient" on the Fleet page.
For all MDMs except Miradore, contact IT support to request a change of computer owner. For Miradore, reassignment is instantaneous.
To synchronize the Miradore MDM on your Windows PC, follow the steps below.
MDM enrolment enables you to reset a computer remotely. If the computer is not enrolled, it is of course still possible to reset it manually.
On the Fleet page, a tag system lets you organize and classify your IT equipment.
Extensive use of Google Chrome is often the cause of slow computer performance. Here's how to remedy the situation.
Go to the Fleet page to edit a device's information (keyboard language, RAM, storage, processor, etc.).
For any support request on your equipment, contact our IT support via the platform chat.
Installation may have failed if your computer already had an antivirus installed, as a single computer can only have one antivirus installed at a time.
We refurbished these computers in-house and replaced the keyboard with a set of AZERTY FR keys. There are three minor differences.
In the "Employees" menu, click on "Invite to join Rzilient" to send an invitation.
From the "Fleet" tab, you have access to a range of data, including the status of each piece of equipment in your fleet.
If the computer is on your premises and in your possession, skip the delivery details‍ step when you want to reassign it.
Here are a few words to help you tell your employees about the partnership.
We recommend that you reinstall your previous operating system (OS).
If you have a Mobile Device Management (MDM) tool, you may need to synchronize your fleet from the platform.
You can inventory your equipment from the Table view or the Map view on the Fleet page.
Notify BNP Paribas of the loss as soon as possible and ‍file a complaint within 48 hours of the loss.
Is an employee leaving your company? Here are a few case studies and our tips for simple and successful offboarding!