Before contacting IT support, you can try to resolve the slowness of your computer by following the steps below.

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The rzilient checklist for cleaning your computer

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Start by backing up your data

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• Before starting any cleaning operation, make sure you have backed up all your important data.
• This will prevent any loss of data in the event of a problem.
• Use your company's cloud rather than an external hard drive.

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Uninstall unnecessary programs

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• Go to Control Panel, then Programs and Features. Uninstall any software you no longer use or don't recognize.

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Keep your operating system up to date

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• Make sure your hardware's operating system and drivers are up to date. Security and performance updates are essential.

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Free up hard disk space

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• Delete unnecessary files, old documents, videos or photos you no longer use.
• Be sure to empty the recycle garbage can regularly to permanently remove any files you've deleted.
• A desktop cluttered with files can slow down your computer. Organize your files in folders and keep your desktop clean.
• On a Mac, use the "Storage" application in System Preferences to identify and delete unnecessary files, such as caches, download files and duplicate items.

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Delete temporary files

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• On a PC, use Windows' built-in disk cleaning tool to remove temporary files, cache files and other unnecessary items.

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Disable startup programs

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• On a PC, in Task Manager (Ctrl + Shift + Escape), go to the "Startup" tab and disable programs you don't need to run when Windows starts up.
• On a Mac, go to System Preferences > Users & Groups > Login Items to manage the applications that launch on startup.

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Analyze and remove malware

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• Use antivirus software to scan your computer for viruses, malware and other threats. Make sure your antivirus is up to date.

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Optimize feed parameters

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• Adjust power settings to improve performance rather than save energy.
• On a PC, this is usually done via the Control Panel.
• On a Mac, go to System Preferences to adjust power saving, display, security and privacy settings to suit your needs.

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If the slowness persists, contact rzilient IT support.

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