Efficient, modern support
Offer your employees exceptional service experiences with remote or on-site support, anywhere in the world.
IT support integrated into your tools
Management of structured employee requests from your existing means of communication: Slack, Teams, Chat, Jira, Mail... with reports and histories for management.
Provide a unified, efficient experience for your employees, boosting productivity across all teams.
Available from
But also since
Delegate IT support and logistics
Support available anywhere in the world, in the office or at home. Assistance and repair requests handled directly with employees.
All logistics are handled by rzilient. Our experts reconfigure the devices during repair work, delivering them ready for use as soon as they are received.
Simplify your warranty management
A smooth, hassle-free way to manage your manufacturer's warranty, from A to Z. Every step is simplified, from initial registration to claims management, guaranteeing total compliance and transparent follow-up.
Even when the appliance is no longer under warranty, rzilient offers detailed quotations and free expert advice for any necessary repairs, ensuring that their service life is extended.
Delegate the management of all your IT tickets.
The all-in-one solution for easy management of your IT assets.
Imagine an intuitive SaaS platform designed to meet your needs, even if you're not a technical expert.
Adopted by 350+ companies
HRIS & Backoffice
IDs & Credentials
MDM
SaaS Management
Sourcing
Wide choice of competitively priced equipment with worldwide delivery, including complete IT management.
Inventory
Unify supervision, support and remote device management on a single platform
MDM integration
Secure all your IT assets by integrating an MDM solution tailored to your organization and your objectives.
Don't let your IT challenges slow you down.
Join the rzilient community now and unleash your company's full potential!
FAQ
Find the answers to your most frequently asked questions. Still not sure? Talk to one of our experts!
What is rzilient's integrated IT support?
Our IT support integrates directly with your existing tools such as Slack, Teams, Chat, Jira, and Mail, enabling structured management of your employees' requests. This includes detailed reporting and a full history for management, ensuring a seamless and efficient experience.
How can rzilient improve the productivity of my teams?
rzilient offers a unified experience that simplifies IT interactions, reduces interruptions and optimizes response times. This increased efficiency enables your teams to focus on their core missions, boosting overall productivity.
Is rzilient support available worldwide?
Absolutely, our IT support is accessible from anywhere in the world, whether you work in the office or from home. We make sure that IT support and logistics are always close at hand, wherever you are.
How does Rzilient manage the logistics of repair work?
We take care of all the logistics involved. Our experts take care of reconfiguring the devices during repair work, and deliver them ready for use.
Adopt rzilient now
Connect our solution to your working environment and let our automation systems carry you along.