I have a software problem

Suggestion:

Remote installation of Bitdefender antivirus did not work. Why didn't it work?

No items found.
No items found.

A single computer can only have one antivirus installed at a time.

If your company has commissioned rzilient to remotely deploy Bitdefender antivirus, the installation may have failed if your computer already had antivirus software installed.

Please uninstall the antivirus in question for the remote installation to work. Bitdefender antivirus should then install automatically on your computer.

If you need help uninstalling an antivirus on your computer, follow the tutorials below. The uninstallation procedure is similar even if your current antivirus does not match the one in the tutorial.

Tutorial for Windows

🔗 Click here for English version

Tutorial for macOS

🔗 Click here for English version

Submit your question!

We will respond as soon as possible - and will populate this help center to answer your frequently asked questions.