How can we help you today?
Our usual lead times are 10 working days between the order on the platform and the delivery date.
To change any delivery information (recipient, address, date, etc.), please contact support.
If available, the order tracking link can be found on the Orders page.
For the moment, our platform allows us to assign a single delivery site to employees.
Our platform uses a solution that uses Google Maps to find delivery addresses.
If the computer is on your premises and in your possession, skip the delivery details‍ step when you want to reassign it.
Our average delivery time after ordering is 10 days. If you still have questions or if your order has not arrived after this time, you can ask our support for more information.
Find out how to view your order history on the Rzilient platform below.
We can deliver worldwide thanks to our suppliers in Europe and the United States.
Once the user has placed the order, the administrator receives a notification to approve or reject the order.
If your order does not appear on the platform in "Orders", it means that it has not been confirmed by your manager.
If the order has already been approved by the manager, it cannot be cancelled from his administrator account.
For all orders, there is a 10 calendar day delay between the onboarding request and the delivery date.
Free delivery for all orders over €1,000 excluding VAT.
When ordering equipment, several statuses can appear. Discover them!
Adding your workplaces and departments will save you time in your iT management