There is a period of 10 working days between the order on the platform and the delivery date - by default, it is not possible to choose an earlier date on the platform.

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This time frame takes into account the constraints in terms of procurement, pre-configuration and delivery of the equipment to the desired address.

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We invite you to anticipate orders as much as possible, whether it is a renewal or the onboarding of a newcomer.

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Please note that shipping (excluding Paris via same-day courier) takes up to 72 hours via Chronopost in France and UPS in Europe.

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Out-of-time emergencies will be handled on a best-effort basis.

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