Order and delivery tracking

Suggestion:

I placed an order but it does not appear in my "Orders" tab. What should I do?

Starter

Essential

Scale

User

Admin

If your order does not appear on the platform in "Orders", it means that it has not been confirmed by your manager.

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Get in touch with him/her to approve it. Once approved, the order will appear with the status "confirmed".

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Managers can use the following procedure to approve an order:

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We will respond as soon as possible - and will populate this help center to answer your frequently asked questions.