Order and delivery tracking

Suggestion:

My order has not yet arrived. What should I do?

Starter
|
Essential
|
Scale
|
User
|
Admin
|

Our average delivery time after ordering is 10 days.

If your package is noted as being delivered, we invite you to wait a few hours before informing us to avoid tracking errors.

To find out how to access your shipping information, see the question How do I find out the status of my order?

If you still have questions or if your order has not arrived after this time, you can ask our support for clarification:

💬 Via chat on the platform

✉️ By mail : it-support@rzilient.club

In case of emergency, we invite you to contact your dedicated Customer Success Manager or Account Manager.

Submit your question!

We will respond as soon as possible - and will populate this help center to answer your frequently asked questions.