Order and delivery tracking
My order has not yet arrived. What should I do?
Our average delivery time after ordering is 10 days.
If your package is noted as being delivered, we invite you to wait a few hours before informing us to avoid tracking errors.
To find out how to access your shipping information, see the question How do I find out the status of my order?
If you still have questions or if your order has not arrived after this time, you can ask our support for clarification:
💬 Via chat on the platform
📞 By phone: 🇫🇷 +33 1 76 41 13 37 | 🇺🇸 +1 866-995-3341
✉️ By mail : it-support@rzilient.club
In case of emergency, we invite you to contact your dedicated Customer Success Manager or Account Manager.
Submit your question!
We will respond as soon as possible - and will populate this help center to answer your frequently asked questions.