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Subscription and billing

How do I access all my invoices?

My billing seems to be wrong. What should I do?

I want to change my billing information. How do I do that?

Order and delivery tracking

How do I know the status of my order?

My order has not yet arrived. What should I do?

I want to change some information in the delivery. How do I do it?

I have a hardware problem

How do I contact rzilient support?

What is the procedure for repairing broken or malfunctioning equipment?

What precautions should I take when returning a computer?

I have a software problem

I suspect a security breach. What should I do?

I can't access my session on my computer. What should I do?

Fleet and user management

How to carry out the onboarding of a new employee?

How do you offboard an employee?

How to wipe an MDM-enrolled computer?

Purchase, renewal and resale of equipment

How to place a material order (admin)

How do I add a product to my favorites in the catalog?

How do you assign a specific material to an employee based on their department?

Platform use

How do I invite users to join the rzilient platform?

What are the differences between the roles on the platform?

I want to change the role of a collaborator on the platform. How do I do it?

MDM Enrollment

Why do I need to register my equipment on a remote control and security tool (MDM)?

I have a problem with my MDM. What should I do?

Is it possible to include an employee's personal computer in the MDM (BYOD)?

Explore the platform

Explore the features

Admin

Find out how to use the platform and simplify your IT management now!

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User

In just a few minutes, find out how and why you should use the Rzilient platform for your IT topics.

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