Purchase, renewal and resale of equipment

How long do I take to deliver my orders?

What do the different order statuses mean?

What is the difference between leasing and renting?

What is the advantage of leasing compared to buying?

Can I find out if a computer in my fleet was supplied by Rzilient?

Why can't I choose an earlier order or onboarding date than the one proposed?

My computer's broken. Can you buy it back?

Do you offer free shipping on all orders?

What is rzilient's buy-back & recycling program for my IT hardware?

How to place a material order (admin)

I want to reallocate a computer from my stock and they ask me for a delivery address even though I physically have it. What can I do?

How to place a material order (user)

I can't find the keyboard language I want, how can I do it?

I want to order a screen. Can I lease it?

In the catalog, what is the AZERTY keyboard "US layout" of some refurbished computers?

How are computers returned by employees cleaned by rzilient before being put back into stock?

How can you tell the age of a computer?

How to modify or cancel an order or an onboarding?

How do you assign a specific material to an employee based on their department?

How do I add a product to my favorites in the catalog?