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Once the user has placed the order, the administrator receives a notification to approve or reject the order.

Our average delivery time after ordering is 10 days. If you still have questions or if your order has not arrived after this time, you can ask our support for more information.

If available, the order tracking link can be found on the Orders page.

If the order has already been approved by the manager, it cannot be cancelled from his administrator account.

Two roles can be assigned on the platform: administrator and employee.

You can easily order computer equipment from your user area on Rzilient.

In the side menu, click on "Catalogue".

For all orders for computers, telephones or tablets, the invoice is issued on receipt of the equipment.

When ordering equipment, several statuses can appear. Discover them!

If your order does not appear on the platform in "Orders", it means that it has not been confirmed by your manager.

Find out how to view your order history on the Rzilient platform below.

Once an onboarding or an order is approved, it is still not possible to modify or cancel it from the platform.

Our usual lead times are 10 working days between the order on the platform and the delivery date.

For all orders, there is a 10 calendar day delay between the onboarding request and the delivery date.

The screens are only available for purchase on our platform.

Find out how Rzilient makes communication between IT and HR seamless, with its platform for centralizing and automating IT asset management.

Free delivery for all orders over €1,000 excluding VAT.

Access all the questions in the "Order and delivery tracking" category of our Help Center and find the answer to your question.

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Your invoices related to your orders are accessible directly on our platform, via the My Orders tab 👉 Invoices.

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For the moment, our platform allows us to assign a single delivery site to employees.