Purchase, renewal and resale of equipment
What is rzilient's buy-back & recycling program for my IT hardware?
If you wish to renew your fleet and part with several pieces of equipment at once, we invite you to fill out the following form. 🔗 this template and send it to ops@rzilient.club and customer@rzilient.club.
Required information
We'll need the following information to give you a trade-in price estimate: make, model, year, processor, RAM, storage (SSD), screen size, serial number, cosmetic condition (scratches, etc.) and functional condition (battery, etc.). If it's a MacBook, click on this link to access Apple's tutorial.
Buyback procedure
After receiving the computer in our offices, we will proceed to a diagnosis of the equipment to verify its condition and then we will present you with a final estimate.
Points of attention
- Be honest. You have everything to gain by being transparent about the aesthetic and functional condition of your equipment. If the declaration does not match the physical audit, a discount will be applied to the trade-in price.
- Don't forget to include chargers and power cables with the shipment. If you do not have them in your possession, allow for a discount on the estimate transmitted.
- Return charges apply if you do not accept the final proposal, up to €25 excluding VAT per returned computer.
- Before sending your machines for the physical audit, remember to take photos of the boxes and note all serial numbers.
Submit your question!
We will respond as soon as possible - and will populate this help center to answer your frequently asked questions.