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The platform allows you to request a remote reset of a computer enrolled in the MDM, provided it is switched on, connected to the Internet, plugged into a power outlet, and the user session is unlocked.
Two roles can be assigned on the platform: administrator and employee.
Follow our checklist to solve the problem of slowness on your computer.
To access it, go to the "Fleet" tab. By entering the serial number, you'll be able to consult the data sent by the telemetry agent to the computers in your fleet.