Would you like to change a device's assignment or wipe it using MDM enrolment?

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From the Fleet page, start by selecting the equipment in question.

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Three possibilities

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Unallocate 🚫

• No reset triggered via MDM, the computer will simply be removed from the current user and assigned to the stock account.
• You can then reassign it to another employee if you wish.
• This allows you to report any change of ownership without wiping the computer.

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Remove ❌

• An MDM wipe request is triggered and will be launched when the following conditions are met.
• The equipment will be removed from your stock and will always be visible in the "Withdrawal" tab for traceability purposes.
• Choose this option if the equipment no longer forms part of your assets, as it is recycled, donated, resold, etc.

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Delete 🧹

• An MDM wipe request is triggered and will be launched when the following conditions are met.
• The computer will remain assigned to the current employee on the platform.

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💡 Wipe via MDM

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4 conditions must be met for the remote wipe request to be effective. Firstly, the equipment must be enrolled in the MDM. Secondly, it must be switched on, plugged in and connected to the Internet, otherwise the wipe will not work.

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After the reset, the computer will be :

• reset (factory setting)
• de-enrolled from MDM
• always inventoried on the platform and allocated to stock

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⚠️ wipe For a MacBook whose hard disk is encrypted via FileVault, the user session must be unlocked.

⚠️ Make sure no Apple ID is connected.

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