How can you automate onboarding without sacrificing the human touch?

With 1 in 5 people not showing up for their first day on the job, it's clear that onboarding is vital to welcoming and retaining talent within companies.

That's why we organized a webinar where we explored strategies for automating this process while maintaining the human aspect.

The speakers were :

Quentin de Lambert (CEO of rzilient)  

Alexandre FATIMI (HrOps Manager at Lucca)

Adrien P. (Sales Manager at Workelo )

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For those who weren't able to join us, here's a summary of what was discussed.

The importance of onboarding

Onboarding is much more than just an administrative formality: it's a key step in effectively integrating new arrivals, so that they get a good first impression of the company.

We advise you to implement pre-boarding actions to reduce the risk of a no-show on the first day. For example, you could communicate information about your company and check in with the recruit beforehand.

90% of employees are not satisfied with their onboarding experience.

What's more, successful onboarding significantly increases the commitment of new recruits and reduces the risk of premature resignation.

Automation and human management

Despite what you might think, automated onboarding does not mean dehumanization. On the contrary, it frees up time for HR and managers, enabling them to concentrate on the welcoming and human integration of new employees.

"Automating onboarding provides data without the need to re-enter it, which reduces the number of errors that can cost time and money" - Adrien Poinas

At rzilient, we anticipate onboarding 15 days in advance by ordering and configuring IT equipment, so that we can focus solely on the human being on his or her first day.

What's more, with rzilient's integration into the Lucca HRIS, IT tasks associated with arrivals and departures are carried out autonomously by rzilient. This saves you time and reduces the risk of errors when entering HR data, while boosting IT x HR communication.

Discover how to implement this integration in your company

Involving stakeholders

An essential aspect of effective onboarding is the involvement of all stakeholders, including HR, OM, manager, IT, finance, and even buddies or fellow mentors.

"Having automatic tasks to guide the manager on how to prepare his onboarding, offloads his mental load so that he can concentrate on his new arrival" - Alexandre Fatimi

Here are our tips for involving all stakeholders:

• Coordinate stakeholders with automated reminder task systems.
• Ensure that managers have a vision of the tasks they have to perform.
• Provide access to information on cell phones, so as not to overload managers.

Adapt your onboarding processes

Human Experience at the Heart of Onboarding

Alexandre Fatimi illustrated Lucca's approach, where a half-day welcome, meetings with other teams, and personalized welcome kits are integrated into the onboarding process.

We recommend that you have as reassuring an experience as possible, in order to create a bond through small gestures. For example, at rzilient, we send out "Playbook onboarding" documentation, schedule a meeting with a key person/team and co-founders, and participate in customer and prospect meetings.

Conclusion

In conclusion, when properly executed, onboarding automation not only saves time, but also improves the experience of new recruits and HR teams. It makes for a warmer, more personalized welcome, which is essential for successful integration.

Find out how to optimize onboarding in your company by watching the replay of our webinar.

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