Fleet and user management

What are all the options in the offboarding feature?

Essential
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Scale
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Admin
The different types of deprovisioning :

  • Do nothing: no action will be performed on the device

  • Lock the device: the device will be locked by a password that can be given to an administrator of your account upon request

  • Delete device data: the device will be completely erased and reset (our recommendation).

  • Remove from MDM: the equipment is removed from the MDM and deleted from the platform (note: you will then have no remote control over the machine).

⚠️ De-provisioning actions following offboarding can take up to 2 hours to be effective.

If after this period, it is not, please contact us via chat.