IT asset management platform: rzilient or GLPI

According to a report by CloudZero, 80% of organizations report growing gaps in the visibility of their IT operations and infrastructures.

Poor visibility can lead to inefficiencies, high costs and increased security risks. Centralizing and automating IT management is essential to reduce human error, improve security, and enable proactive management of IT assets.

Choosing the right IT solution can transform the way your business manages day-to-day operations, optimizes costs and ensures data security.GLPI and rzilient, are two solutions that allow you to centralize your IT assets, but with varying degrees of functionality. We've benchmarked them for you and explain the main differences between the two solutions.

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1. Interface

• GLPI: An aging, unintuitive user interface.
• rzilient: The modern, easy-to-use interface simplifies navigation and makes IT management more pleasant for users. What's more, the platform was created with a view to being managed by People (HR, Office Manager) and non-technical profiles alike.

2. Platform reliability

• GLPI: Cybersecurity flaws have been detected and reported by the French National Agency for Information Systems Security (ANSSI), indicating vulnerabilities requiring ongoing attention to avoid security incidents.
• rzilient: The platform benefits from a pentest certificate after having voluntarily passed penetration tests, proving its robustness in the face of cybersecurity threats and guaranteeing optimum protection for its customers' data and IT infrastructures.

3. IT process integration and automation

• GLPI: Customizing GLPI often requires modifications to the source code, which can complicate the IT infrastructure with MySQL. What's more, managing IT equipment is manual, time-consuming and prone to human error.
• rzilient: Integration with other solutions (MDM, HRIS, etc.) is quick and easy, without the need for advanced technical skills. Thanks to integrations, IT management is personalized and automated, eliminating the risk of errors and tedious tasks.

4. Customer support and guidance

Customer support and expert guidance are essential, whether to deal with unavoidable problems such as a bug, or to implement larger-scale IT projects.

• GLPI: Very limited support, which can cause problems in the event of technical difficulties.
• rzilient: Dedicated, responsive customer support with a CSM ready to answer any questions and resolve problems quickly.

5. Awards

The final point is the price, which is inevitably part of the choice and benchmark:

• GLPI: Theoretically free, but costs increase with paid plug-ins.
• rzilient: Different packages are offered according to the company's needs, with transparent pricing and a free version. One thing to bear in mind is that the solution enables financial savings on a number of IT aspects.

The freemium version of GLPI may be sufficient to manage a fleet of around twenty computers. However, as needs evolve, it becomes necessary to manage the fleet with advanced IT processes, effective IT support and guidance, and above all on a platform with protected data. For these reasons, rzilient is the best option for companies looking to optimize IT fleet management while guaranteeing security and efficiency. For more information on rzilient, please click here for a presentation of the platform.