Developed by fintech impak Analytics, the SaaS platform of the same name provides data on the social and environmental impact of its customers and their portfolios. It collects and contextualizes data to measure the impact of an investment portfolio for an asset manager, the impact of a corporate universe for a bank, or the impact of a company itself. In short, customers call on impak to assess the financial, social and climate risks that could impact their projects and those resulting from their actions. 

Thanks to impak's CTO, Cédric de Saint Léger, who shared his experience with the rzilient platform.

What motivates them to delegate IT fleet management?

A major recruitment period

In 2022, impak experienced a year of significant growth, resulting in a considerable increase in its workforce. The company currently employs 90 people, mainly in France and Canada. 

However, this development also posed challenges for IT management.

We couldn't manage all the IT fleet management stuff anymore, because it required too much work and too many different suppliers.

Remote working and large waves of new arrivals have made fleet management and equipment purchasing difficult for impak. To cope with this situation and avoid any disorganization, the company set itself the goal of complying with ISO standards to ensure smoother management of its growing workforce. 🎯

Thanks to this compliance, arrivals and departures within impak are now managed more efficiently, enabling the company to maintain its expansion momentum while ensuring optimal management of its human and material resources.

A hybrid work organization

impak has opted for a hybrid work organization, combining remote working with physical offices. The company currently has around ten employees in France. Because this hybrid approach requires adapted resources, it has an MDM. In concrete terms, this enables centralized, secure management of the devices used by staff, whether they work in the office or remotely.

Camille de rzilient, in charge of relations with impak, plays an essential role in providing rapid remote support to admins registered on the platform.

When it comes to IT support, impak has delegated certain tasks, including the remote support aspect. This means that IT problems and requests for assistance are handled by a specialist team at rzilient, enabling staff to benefit from fast, efficient support, regardless of where they work. 👌

Our biggest asset is rzilient's MDM solution and customer support. Today, we don't need an in-house IT department to manage this part of our business.

The hybrid approach and the delegation of IT tasks create a truly productive, high-performance work environment. It's the perfect response to employees' changing needs and boosts their productivity!

Shared eco-responsible values

By calling on Rzilient to manage its IT fleet, impak ensures that its IT management is aligned with its environmental objectives:

1. Eco-friendly appliances: rzilient makes it easy for impak to buy reconditioned IT equipment! ♻️ This extends the lifespan of equipment, avoiding the production of new devices for our French teams.
2. Recycling 🔄: rzilient buys back used IT equipment and recycles it properly! It helps avoid premature disposal and reduces e-waste. 
3. It lasts, it lasts! Thanks to rzilient's efficient support, impak optimizes the lifespan of its IT equipment. They stay performing as long as possible before needing to be replaced. 💻

" We're always looking for impact companies to work with".

By working together, impak and rzilient show how companies with shared ethical values can make a difference to the environment on their own scale.

Easy to manage and time-saving!

impak's HR department uses our platform 100% of the time for every IT fleet management action, and is more than satisfied with our collaboration. 

This year rzilient has moved up to a new level of service

IT on/offboarding is automated and controlled, including remote on/offboarding, so that employees receive directly pre-configured equipment. And in the unlikely event of a problem, our customer service team is always on hand to help!

The next step for rzilient is to develop a partnership with impak's reconditioner in Canada. All exceptional requests from rzilient customers are listened to and solutions are proposed.