In 2013, Yousign was born with a clear ambition: to make electronic signatures accessible to everyone, in complete security.
Since then, the company has grown considerably. 🚀 Today, there are over 200 "Yousigners", divided between offices in Caen, Paris, or working from home. With such growth and such diverse teams, the IT infrastructure had to evolve to keep pace and continue to meet everyone's needs.
So, in 2022, the Yousign teams decided to work with us-and rzilient has been at the heart of their IT organization ever since.
Together, we've simplified their day-to-day work by taking care of every detail that makes IT management smoother, more efficient and more human.
During a visit to their offices, our teams interviewed Aurélie Faci, IT Manager at Yousign.
Onboarding based on listening and personalization
At Yousign, every new employee is given a warm welcome, even when it comes to learning how to use the technological tools.
During our initial discussions, she confided in us a crucial need: to facilitate computer hardware purchases by letting employees place their orders themselves.
Indeed, their integration process, although structured, was becoming complex as the team grew. They needed a way to centralize and automate the management of equipment orders to save time, while maintaining a flawless experience for each new arrival.
Today, each new employee can order his or her equipment directly from a dedicated space, simplifying what was once a time-consuming process.
Aurélie put it very simply: this system has changed the game. Where purchasing equipment used to be a tedious task for her team, now it's a quick and easy reflex. And for employees, it's a good first impression from the moment they arrive.
A made-to-measure catalog, defined by your teams' needs
Right from our first meetings, we worked hand in hand to build a catalog of equipment tailored to their expectations. For each team, equipment was pre-selected to precisely meet the needs of different profiles, whether developers, sales people or managers.
Aurélie told us how this customization has made it possible to restore flexibility to their processes. Far from the generic solutions often proposed, this catalog has become an internal reference. Employees know that they will find reliable equipment that meets their requirements and fits in with their day-to-day work.
Yousign chooses between purchasing and leasing equipment
When Yousign decided to reassess its strategy between leasing and purchasing equipment, we took the time to explore both options together, each with its own advantages.
For several years, leasing had been a practical solution for Yousign. This model offered great flexibility, making it possible to :
- regularly renew equipment, ensuring that employees always have access to the latest technologies.
- facilitate cost management by avoiding a large initial investment, which was a significant advantage for a growing company.
- benefit from ancillary services, such as maintenance or insurance, reducing administrative tasks for IT teams.
Over time, however, Aurélie and her teams realized that leasing also had its limitations. Cumulative costs over several years could become significant, especially when it came to equipping a team as large and diverse as Yousign's. In addition, dependence on suppliers' contracts sometimes limited their ability to react quickly to specific or urgent needs. In addition, dependence on service providers' contracts sometimes limited their ability to react quickly to specific or urgent needs.
That's why they decided to go back to direct purchasing, a well-considered decision in line with their priorities. This choice enabled them to build up a stock of devices ready for deployment as soon as a new employee arrived or a replacement was needed. Direct purchase also offered better long-term cost control, by eliminating recurring leasing payments. This not only strengthened their autonomy, but also their ability to anticipate and plan equipment investments in line with the real needs of their teams.
Thanks to this personalized support, Yousign has been able to strike a balance between economic performance and operational efficiency, while continuing to offer its employees an optimal technological environment.
A complete solution and a committed partner
At rzilient, we've designed a platform that integrates seamlessly with the tools Yousign uses on a daily basis.
From Google Workspace to Lucca, their HR management system, via advanced security tools such as Jamf and Intune, every key tool used by Yousign's teams has been seamlessly integrated thanks to native connections and automatic synchronization.
But beyond the technical aspect, what really impressed Aurélie was our human support. From the initial set-up to day-to-day management, our sales and technical teams worked hand in hand with them.
Join our community of over 350 customers
We're proud of our collaboration with Yousign and happy to support their IT teams and all their employees every day.
If, like them, you're looking for a partner who listens, understands, and builds a tailor-made solution with you, we'd be delighted to work with you.
In the end, at rzilient, every collaboration is a unique story. 💚
