Subscription and billing

Suggestion:

On what criteria do you charge the number of users?

Starter
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Essential
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Scale
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Admin
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Unless otherwise specified on the invoice, the monthly subscription volume is calculated on the basis of the number of users on the platform a few days before the invoice date. 

⚠️ Keep your platform up to date to avoid billing errors.

If you have any questions about your billing, see My billing seems to be wrong. What should I do?

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