Purchase, renewal and resale of equipment

What do the different order statuses mean?

Starter
|
Essential
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Scale
|
Administrator

When ordering equipment, several statuses may appear:

  • Draft: order not finalized
  • Confirmed: order finalized by a user, waiting for approval by an administrator
  • Approved: order made or approved by an administrator, in process
  • Rejected: order rejected by an admin
  • In progress: order being prepared before shipment
  • Shipping: order being delivered
  • Delivered: order delivered
  • Paid: paid order
  • Cancelled: order cancelled
  • Completed: order finalized (delivered and paid)
  • Incident: problem with the order