IT support

Attentive & responsive support

Offer your employees an exceptional IT experience thanks to our dedicated team of experts, listening to your needs wherever you are

Our specialists

Our team of experts at your service

Always supported by our attentive and available experts, your users benefit from reliable, personalized answers adapted to their context.

Remotely or on site, we provide complete monitoring for the management of your delegated, fluid and secure IT assets.

Your tools

IT support integrated into your tools

Management of structured employee requests from your existing means of communication: Slack, Teams, Chat, Jira, Mail... with reports and history for management.

Provide a unified and effective experience for your employees to increase the productivity of all teams.

Your AI consultant

Your assistant available 24/7

An intelligent tool that centralizes all the information and resources that you and your IT infrastructure need.

Equipment, software, services: get quick, accurate and detailed answers to facilitate your recurring tasks and support your decisions.

Your equipment

Simplified management of your guarantees

Manufacturer warranty management becomes smooth and hassle-free, from initial registration to claims management. Each step is simplified to ensure compliance and transparent follow-up.

Even out of warranty, we provide detailed quotes and free expert advice for repairs, optimizing the life of your devices.

Delegate the management of all your IT tickets

FAQs

Find our answers to your most frequently asked questions. Still having doubts? Talk to one of our experts!

What is _rzilient integrated IT support?

Our IT support integrates directly with your existing tools such as Slack, Teams, Teams, Chat, Jira, and Mail, allowing structured management of requests from your employees. This includes detailed reports and a comprehensive history for management, ensuring a seamless and efficient experience.

Is _rzilient support available worldwide?

Absolutely, our IT support is available anywhere in the world, whether you work in the office or remotely. We ensure that IT support and logistics are always at your fingertips, regardless of your location.

How does _Rzilient manage logistics during repair interventions?

We take care of all the necessary logistics. Our experts reconfigure the devices during repair interventions and deliver them ready to use.

How can _rzilient improve the productivity of my teams?

rzilient provides a unified experience that simplifies IT interactions, reduces interruptions, and optimizes response times. This increased efficiency allows your teams to focus on their core missions, increasing overall productivity.